KinderCare Reviews

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New Reviewer
I worked at KinderCare for just under 3 years. My district manager "got rid" of 13 directors in a year and a half. I can tell you, the licensing requirements for DCFS are not of importance for this company. If you are knowledgable about minimum requirements, they do...
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26 comments
#1533103

They don't care about their employees health either. I will never work at one again.

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ID
#287167 Review #287167 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Kindercare Child Care Program
Loss
$42
New Reviewer

Toxic

Original review updated by user Oct 12, 2021
Bad company overall. Does not care about the safety of children whatsoever. Management is very toxic. They do not train new employees They just throw them in a classroom and expect them to know what to do. They also lie and do very illegal things here. TRASH

User's recommendation: Do not work or bring kids here.

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ID
#2963892 Review #2963892 is a subjective opinion of poster.
Pros
  • Hour lunch break
  • Weekends off
Cons
  • Toxic management
  • Does not train new employees
  • Bad food
Preferred solution
Trying to show how toxic it is

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Making this place Right

I am not here to complain about this place. I am here too state that the Silver Lake Kindercare is amazing. I had trouble getting my daughter Potty Trained. And they took the time out and got her trained. And not only did they do that. They helped her with spelling her name. That Center was and is a life safer. They are Clean, and Very Helpful. And even now with the Epidemic going on. They make sure everyone in there is safe. I couldn't ask for a better place to put any children. 5 million stars go to that center.

User's recommendation: I so recommend the Silverlake Center too all Parents. They are amazing to the kids. Its Clean. And they actually help the kids achieve in life.

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ID
#2391724 Review #2391724 is a subjective opinion of poster.
Location
Everett, Washington
Preferred solution
I say stop bad mouthing Silverlake. They are amazing
New Reviewer

To verify check

KinderCare - To verify check
My check didn't get deposited into my account

User's recommendation: Always make sure your money deposit before you exit online banking.

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1 comment
#1910141

never used and I have no cellphone

ID
#2115197 Review #2115197 is a subjective opinion of poster.
Location
Houston, Texas
Service
Kindercare Customer Care
Pros
  • Teachers
Cons
  • Customer service
Loss
$7
Preferred solution
Full refund
New Reviewer

Did not recieve a last paycheck

I have no received a last paycheck. I worked for a week. Quit because I was unable to clock in the entire time I was there.
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ID
#2110899 Review #2110899 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Please send last paycheck.

Don't

KinderCare is a joke...they care nothing for thier employees they cram the rooms full of kids with no regard to state standards. Directors may have a degree but are clueless as to run a center. The district leaders are people with no classroom experience. When you make a complaint about things you are told no retaliation but it's not true. You're given the choice of leave or be fired. They pay thier employees so poorly and treat them awful. They hire young inexperienced college kids that don't take care of the kids.
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1 comment
#2076608

Completely agree!!

ID
#1804182 Review #1804182 is a subjective opinion of poster.
Location
Ionia, Michigan
Service
Kindercare Child Care Program
New Reviewer

Change of address

My husband was stationed at fort Bragg and just recently got out. We moved back to Ohio and I have yet to receive my W-2. I cannot access my adp app either
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ID
#1784135 Review #1784135 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Service
Kindercare Customer Care

Do not work here and do not bring your kids here!

For Employees: Nobody seems to share the same value as I did when caring about children and their development. Did not receive proper training and the training was located at another center and was practically a course I already took in school about child development. We were required to clean the toys and rooms in which nothing was ever properly cleaned and I was sick in bed all the time. Also children would get extremely sick. Management is extremely unprofessional and picks obvious favorites. I also put in my 100% and at the end of my employment just started not caring and focusing just on the kids and their needs. Although one of my coworkers was rude when I explained to her why she shouldn't use punishment with children all the time and if she was going to then she should pair it with reinforcement and her and a lot of others did not care about what I had to say. The children were mistreated and shamed at times for normal developmental behavior. I was underpaid and asked many times to skip my hour break during a 9 hour shift. For Parents: Some teachers really cared about the kids and put their everything into it but the worst employees outweighed them. If I was a parent I would never send my child here, EVER.
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ID
#1729666 Review #1729666 is a subjective opinion of poster.
Location
Dracut, Massachusetts
New Reviewer

Resolved: Stay Clear

Update by user Nov 27, 2019

What they do with children is awesome and I appreciate what they’ve done with my child, and this is in no way shape or form trying to bash them. But I think there are just way too many children to teachers in the class.

Original review posted by user Nov 26, 2019
1. Walked into classroom in September to my son wearing no pants. I asked why he didn’t have pants and she said “oh the girl who was here before me said you had no pants in his drawer.” Opened his drawer and there were pants. 2. Put three bottles in the fridge. I guess one leaked and fell over in the fridge. Went to pick up my son and the girl told me “you knew he had a leaky bottle so he only got fed 5 oz today.” No I didn’t know he had a leaky bottle, you should’ve called me since I’m 10 minutes away. I mentioned this to the director and she said she was going to talk to the teacher about her behavior. 3. Picked up my son. He had a scratch on his cheek and a small bruise under his eye. I had asked how it happened the teacher said she didn’t know. I asked another one she said she didn’t know. I reached out to the assistant and she was going to ask the teacher I the morning. When I dropped him off she said I don’t know how it got there he must’ve scratched himself and I said no his finger nails are trimmed. Oh well it must’ve been the chair or a toy and she literally went around to each toy. I asked for an incident report to be written and in the incident report she said I dropped my son off like that. And that no one knows what happened. I am now fighting this incident with the director. I am looking elsewhere after this. I am tired of being blamed for things that they keep doing. Not only that, but I’ve lost the trust of the teachers. There are just too many children for them to watch what is going on.
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Resolved
ID
#1717234 Review #1717234 is a subjective opinion of poster.
Location
Framingham, Massachusetts
Service
Kindercare Child Care Program
Pros
  • Curriculum
  • Hours
  • Classrooms
Cons
  • Lack of supervision
  • Way children at treated
  • Lack of communication
Reason of review
Bad quality
Loss
$450
Preferred solution
Not paying for this weeks care
New Reviewer

Risk for your child at Crystal Rock location

They need to improve their policies about sick children. They allow contagious children in the same room with babies. They are supposed to have policies for it. I miss a week of work just for their careless management.
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ID
#1696251 Review #1696251 is a subjective opinion of poster.
Service
Kindercare Sanitary Conditions

Came home with an extreme amout of *** on her.

my child has can home in alternative clothes for the past week because she had *** on her clothes. this because they never change her diaper. I have picked her up from kinder care with a full diaper for weeks even after having her clothes changed. its ridiculous. DONT SEND YOUR KIDS HERE.
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ID
#1668237 Review #1668237 is a subjective opinion of poster.
Location
Champaign City, Illinois
Service
Kindercare Child Care Program
Pros
  • Curriculum
  • Food
Cons
  • Company
  • Every damn thing
  • Lack of communication
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Pulled my baby out after 1 week awfulllll!!!!!!!!

picked my child up with *** all over her clothes dried. she has been coming home starved all week. and now has diaper rash that is so raw and red and has never had diaper rash before. This place is awful. don't send your kids here!
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ID
#1666095 Review #1666095 is a subjective opinion of poster.
Location
Tyngsborough, Massachusetts
New Reviewer

Free Dollars

several things that seem to occur is paying for day's they are closed and reserving a spot for my child for Half pay tuition. All other monthly or service based companies IE your cell phone company if you call because of no service due to their issue, they discount the bill. there are 2 full weeks in the entire year Kindercare pockets money. Every year there is a price increase. Another thing is where is the money going, it's not to keep the people there with awesome pay or incentives - look at your reviews online. Being you bought out Rainbow and appears to be worse, me/mywife and a GROUP are seriously contemplating leaving.
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1 comment
#1743302

Never use an apostrophe to form a plural. It is the only inviolable rule in the English Language.

If you're planning to leave a place, fine ; vote with your feet and your wallet when displeased. But do not speak for some nebulous "GROUP" because "they" are perfectly capable of issuing their own statements or performing their own actions without veiled threats of your ficticious lynch mob.

ID
#1645574 Review #1645574 is a subjective opinion of poster.
Service
Kindercare Child Care Program
Pros
  • Teachers
  • Classrooms
Cons
  • Pricing
Reason of review
Pricing issue
Preferred solution
Several items such as Discounts going away, not paying for 10 days a year you refuse to provide service
New Reviewer

My Kids Love Their Director!

Woods Chapel KinderCare has a new manager, and she is really awesome. My girls love Miss Amanda, and I think she has made a lot of positive changes. I’m very pleased with our daycare experience!
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ID
#1637192 Review #1637192 is a subjective opinion of poster.
Pros
  • Great attitude and good customer service
  • Director
Reason of review
Good customer service
my 2 kids are constantly getting injured scrapes , bitten, bumps and bruises, soiled diapers. Bad attitude of teachers, But not all of them there were some that were nice. Some are just too young to be in decision makings and constant supervision is just so poor by...
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ID
#1599439 Review #1599439 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Bad quality

Horrific

My child reported being put in a sexual inposition with another child by his care giver. Im still working on this situation and nothing is being done at the kindercare. Dont send your kinds here.
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ID
#1598717 Review #1598717 is a subjective opinion of poster.
Location
Fairfield, Ohio
Service
Kindercare Director

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