Product: Kindercare Customer Care Clear all filters (14 of 14 reviews match)
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They treat the teacher so bad and in turn the teacher are angry and upset most of the time. There is a lot of anger and low self confidence. I am very surprised with all the law suits throughout the United States that they are still operating. Parents stay away from Kindercare...
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#1132448 Review #1132448 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Poor customer service

KinderCare in San Antonio, Texas - RUN!!!

1.0
Details
The areas for babies & toddlers seemed ok & staff was loving. However, the after school/summer camp was absolutely horrible. Emotionally abusive, uncaring & immature staff, esp. Ms. Ashley. From day 1 they were greeted with "I DON'T CARE IF YOU'RE NEW!!" She should go work at a prison the way she talks to the kids. They don't follow the guidelines that are on their own website as far as treatment of the kids; it is an emotionally abusive environment. I tried over & over to escalate this, but no amount of "coaching" will change a rotten, hateful attitude. I had to pull my kids, they dreaded going & were scared. Their playground is a joke with no shade or anything to do for big kids. Since 1 kid would throw the ball outside the gate, they'd withhold balls from everyone. Never seen kids at a playground just sitting in the corner, bored. My kids have been in daycares their whole lives & this was the absolute worst! I wish I had found reviews before enrolling them...RUN!!!
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#1088324 Review #1088324 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Poor customer service

1.7
Details
I worked for this company for many years.I loved the families and children and most of the staff was top notch. This issue is upper management(District manager and higher). They care about one thing only and that is MONEY. Cuts in labor everyday caused staff to be on...
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2 comments
Anonymous
#1382802

Sounds just like the one that I was the director of! I had the exact same experience. It’s so sad that people are low to and manipulated to think this is a quality childcare center when it probably one of the worst I have experienced.

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#1067778 Review #1067778 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Not as described/ advertised
Loss
$1

2.1
Details
Asked online payment center how they choose you gets charged the late payment.(Not everybody is charged) also asked if charged when is it due by. They keep telling me the days that it becomes late. At least 5 emails I asked the same question and got the same answer. I...
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2 comments
Meggie
#1325617

"At least 5 emails I asked the same question and got the same answer."

OK, then what are you whining about? And what is hard to even understand? Be an adult and pay your bills on time.

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#1044007 Review #1044007 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Problems with payment

Kindercare at webb road tampa, FL is worst place to put your child into. Assistant Director Kristi is a resist person. She never paid attention to my child as we are asian. The electricity went off when I was present in the middle of warming up the milk and they gave...
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Anonymous
#1363492

re: Webb Road Kindercare

I agree with you 100%, I had my daughter there a few months ago and observed a teacher pointing her finger at my daughter and bobbing her head back and forth, grimacing as if she was having an argument with an adult. This teacher acted this way because she thought she wasn't being observed.

The rationale given to me by the assistant Director is that the behavior witnessed was normal for someone who is partly Italian...are you kidding me?

that is no excuse. Do they not think children that are exposed to this type of poor reaction by a teacher can possibly be affected or traumatized mentally for a lifetime. Is this the example that we are setting for our children.

The odd thing is whenever I pick my daughter up daycare, I'm always told how sweet, shy and well-behaved she is

The final straw for me was when my child started experiencing severe anxiety prior to me dropping her off at daycare. I took her out of that environment and never looked back.

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#981014 Review #981014 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Poor customer service

2.0
Details
my daughter last attended kindercare in reynoldsburg,ohio(barlett)may 24,2016, i was to receive a refund which has reach my hands. i placed calls to the center was due a callback-no calls back. called the corporate and customer service 3 times since was told they are...
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0 1
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#943686 Review #943686 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Kindercare Customer Care Review

Kindercare in Carmel, IN is the dumbest place to work with all those drumb *** women who is uneducated and drama women I ever work with! Not surprised there abuse going on because the Site Director Kristy Watts hire some dumb people who like drama.
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#920756 Review #920756 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Poor customer service

4.1
Details
I love the Kindercare my son goes to. The director is great, the other teachers are great and his classroom teacher is AMAZING. However, I have never had someone be so rude as the assistant director there always is. Every time I used to walk in, she would look me up...
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1 0
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#907049 Review #907049 is a subjective opinion of poster.
Service
Kindercare Customer Care
Pros
  • Director
  • Classrooms
  • Curriculum
Cons
  • Assistant director
  • Lack of communication
  • No welcome
Reason of review
Poor customer service

1.8
Details
After seeing several directors come and go and trying to hang in there with the change, they tell me two weeks prior to school starting that they will no longer be able to take my son to school.The school is 10 minutes away! I guess they did not tell me sooner because...
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#884824 Review #884824 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Poor customer service

Contact KinderCare Customer Service

Website:
www.kindercare.com
Mailing Address:
650 Holladay Street, Suite 1400
Portland, Oregon 97232
United States
Phone:
(888) 525-2780
All KinderCare Contacts

KinderCare Reviews

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  4. 5 reviews
  5. 5 reviews
KinderCare reviews

2.8
Details
This school is ridiculous.The kids are not feed well at all. My kid is always hungry when she come home, and today she told me that all they feed her was cookies and water!!! are you *** kidding me ?!!!!! One day I went there was a lady talking in spanish saying to the...
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1 comment
Anonymous
#1172431

I agree with you, I had a terrible experience with Kindercare, Mundelein Illinois. God save, our child is learning better in another school.

Kindercare is not a school, but a cheap daycare with low standards.

The director lied to parents about her Kindergarten program. I love Montessori school ( better and qualified teachers who are trained from top educators in this country, the director of Kindercare Mundelein was not well trained and lied to parents!)

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1 0
Review
#861117 Review #861117 is a subjective opinion of poster.
Service
Kindercare Customer Care
Reason of review
Bad quality