Contact Information

KinderCare Phone Numbers

Toll-Free Number:

  • (888) 525-2780

Customer Care:

  • (888) 525-2780

Main Corporate Offices:

  • (800) 633-1488
  • (503) 872-1300
  • (800) 214-1607
  • (844) 889-4478
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KinderCare Email:

Corporate Office Address:

KinderCare Education
650 Holladay Street, Suite 1400
Portland, Oregon 97232
United States

Other Info:

Hours of operation for chat are:

Inquiring Families

5:00 am- 8:00 pm Mon-Fri PST
9:00 am- 6:00 pm Sat- Sun PST
Enrolled Families

8:00 am-3:00 pm Mon-Fri PST

Help in Social Networks:

Summary of KinderCare Customer Service Calls

94 TOTAL
CALLS
47% SUCCESSFUL
CONNECTIONS
02:40 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact KinderCare to Ask about:

Employment Question:

  • “Payroll”
  • “Need w2”
  • “Payroll issues”

Payments and Charges Question:

  • “Direct deposit”
  • “Payment”
  • “Reimbursement”

Product/ Service Question:

  • “Insurance”
  • “Health insurance after employment”

Account Question:

  • “New password for account”
  • “My account has been lock” , Review # 1361796

Website/ Application Question:

  • “App”
  • “Assistance with kindercare application”

Staff Question:

  • “Understaffed/ out of ratio”

Other Question:

  • “Problem with exemptions”
  • “Want healthcare”
  • “I9 set up assistance”

KinderCare Rating Stats

1.8 out of 5 stars
based on 139 reviews
See all 400 reviews

Rating trend

About

Top KinderCare Services

Child Care Program, Director, Teacher

KinderCare Pros and Cons

Pros: Teachers, Curriculum, Classrooms, Hours, Director

Cons: Lack of communication, Way children at treated, Service, Lack of supervision, Lack of communication about health issues

Summary

KinderCare Learning centers are owned and operated by Portland, Oregon-based Knowledge Learning Corporation, which is the nation's leading private provider of early childhood education and care. KinderCare Learning centers comprise approximately 1,700 community-based centers in 38 states and the District of Columbia serving more than 300,000 children and employing approximately 41,000 people. The National Association for the Education of Young Children and other prestigious associations have accredited more KLC centers than any other private provider. The programs offered by the company include Infants, Toddlers, Discovery Preschool 2 yrs, Preschool 3-4 yrs, Prekindergarten, Kindergarten, BeforeAfter school, Enrichment, as well as Summer Programs.

KinderCare reviews and complaints

KinderCare is ranked 4 out of 161 in Kindergartens and Nurseries category

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KinderCare Stats

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Number of Calls

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