Contact KinderCare Customer Service
KinderCare Phone Numbers and Emails
Toll-Free Number:
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(888) 525-2780
Customer Service:
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(503) 872-1300
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(800) 214-1607
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(844) 889-4478
KinderCare Emails:
Contact Information
KinderCare Website:
KinderCare Help Center:
Corporate Office Address:
Other Info (opening hours):
Inquiring Families Hours:
Monday - Friday: 5:00 am- 8:00 pm (PST)
Saturday - Sunday: 9:00 am- 6:00 pm (PST)
Enrolled Families Hours:
Monday - Friday: 8:00 am-3:00 pm (PST)
Summary of KinderCare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KinderCare?
Employment Question:
- “Trying to get my job back”
- “Need a copy of my check stub”
- “401k question”
Request for Information Question:
- “I have a question on a personal matter”
- “To ask about my year end tax statement”
- “Looking for my paycheck”
Payments and Charges Question:
- “Fraud”
- “Billing not submitted to state title 20 assistance program & kindercare attempting to bill parent for kindercare being negligent with not billing state for payment.”
- “Billing”
Account Question:
- “I don't know my password”
- “Having problelm login in adp”
- “My login portal is not working”
Product/ Service Question:
- “Workmans comp department”
- “Hey my Name DarleneDixon I used to work at kindercare .I need to know when I was hied and the last day I work there.”
- “Insurance”
Shipping and Delivery Question:
- “Haven't received my check”
- “Did not recieve a last paycheck”
Refund Question:
- “Need refund”
- “Refund”
Return/ Replace Question:
- “I want change my taexes w'2s. To. Single to. 0”
Staff Question:
- “Understaffed/ out of ratio”
Website/ Application Question:
- “App”
Other Question:
- “Being bullied and harassed”
- “Sick days”
- “Closing early”
About
KinderCare Learning centers are owned and operated by Portland, Oregon-based Knowledge Learning Corporation, which is the nation's leading private provider of early childhood education and care. KinderCare Learning centers comprise approximately 1,700 community-based centers in 38 states and the District of Columbia serving more than 300,000 children and employing approximately 41,000 people. The National Association for the Education of Young Children and other prestigious associations have accredited more KLC centers than any other private provider. The programs offered by the company include Infants, Toddlers, Discovery Preschool 2 yrs, Preschool 3-4 yrs, Prekindergarten, Kindergarten, BeforeAfter school, Enrichment, as well as Summer Programs.
KinderCare is ranked 6 out of 53 in Kindergartens and Nurseries category
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