KinderCare
Reviews and Complaints
They are baby sitter NOT teachers
Abusive to their staff - Horrible horrible place to work - NY Location
They are abusive to their staff. They should be closed down as they lie and cheat and pretend to the parents that they really care.
They are sales people and will tell you anything to close the deal. The teachers are overworked and underpaid. They treat the teacher so bad and in turn the teacher are angry and upset most of the time. There is a lot of anger and low self confidence.
I am very surprised with all the law suits throughout the United States that they are still operating. Parents stay away from Kindercare....because they really don't care about your children
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Verified Reviewer | San Antonio, TexasRUN!!!
Don't work here
20 year employee
Preferred solution: Talk directly to CDs but without fear of retaliation from DMs
Reality
I have to say that reading so many different angry reviews, but I am wondering if they are expecting some Mary Poppins experience. Reality, kids get dirty which means a not so clean building, teachers have many kids so they can start to get rundown and frazzled, kids get hurt (everyone gets hurt), kids get sick.
It is life. If you are at a pristine school then maybe you should look a little closer at what is really happening in there. Are they really engaged with the kids, are your kids really learning anything? Of course we all want a clean and perfect school, but look at some of the elementary schools that have been around for a while.
They look dirty and run down too. Does that mean they are ***? I have yet to have a bad experience with any of my 3 kids at the KinderCare in Denver. It is probably one of the oldest schools they have.
But my children come home full of stories, sometimes a dirty (so that tells me they did something), sometimes with scratches or bruises (which tells me that they were active), and full of new knowledge.
Don't judge a book by the cover. Give it a shot be for you dog it!
- How happy my children are
Below standard
My son has been attending the KinderCare learning center located at 4141 SW Green Oaks Blvd, Arlington, TX 76017 since September2015. I am currently active duty Air Force and have been serving for over 9 years.
I relocate every 3 years due to my career in the Air Force. Before relocating to Texas, I was searching for the best possible learning center for my son and his development. I contacted KinderCare because I had previously heard good things regarding the centers and this particular kinderCare is located very close to my current place of work. My schedule is very hectic as I work full time and am also a single parent who travels quite often.
Being able to have a great and safe environment for my son is top priority, and I thought this could be the place. Upon enrolling my son, I noticed how outdated the center was and how open and chaotic the layout was. At this time I chose to look past this as I was already starting a new job and stressed from the current move I have made from Maryland. I also obtain assistance from NACCRRA due to not being located on an Air Force base where the cost is based off of my current rank in the Air Force.
I had also assumed due to KinderCare being Nationally accredited that I was making the best choice for him. I was very much wrong in this decision as I have been highly disappointed and upset with the entire experience that my son and I have had. My son was 3 at this time and he was able to adjust fairly quickly and made some friends at this location, so I decided to allow him to stay.The worst case scenario actually happened last year as I was not notified that he broke his arm playing outside and nothing was properly documented, which caused my son to require his arm to be broken again and repositioned. He was later sent a get well basket and a get well card.
They ended up replacing the lady that had failed to document the incident. I could have definitely pursued legal action on the KinderCare company for their negligence and had a solid case. I chose to at the time, due to having military insurance focus solely on my son and getting him his treatment instead of pursuing a lawsuit. I was not offered a month of free KinderCare or any extra compensation for my son and his pain and suffering as I believe was owed to him.
This KinderCare has an extremely high turn-over rate and someone new is constantly trying to pick up where someone else left off. The Company itself needs to set a standard and adhere to this as well as get a proper training program in place for new hires. There seems to be no set standard as there are very limited resources at this center. My son's last day will be the 29th of July 2017 as he will be attending a new aftercare program at learning center that is extremely clean with set standards and a better rate for 5 year olds.
The Kinder Care company charges just as much for 3 year old as they do 5 year olds and are wondering why they are closing local KinderCares? Your competition is beating you out hands down and it is because the company does not want to invest in these centers. The CEO of Kinder Care needs to step up or maybe step down as this company is below having a Nationally accredited center. I will not be referring any of my friends or family to KinderCare.
I really hope that by writing this review encourages anyone who is looking into this learning center to think twice. The company is out to over charge you as well as not train their employees properly.
Horrible company
I worked for this company for many years. I loved the families and children and most of the staff was top notch.
This issue is upper management(District manager and higher). They care about one thing only and that is MONEY. Cuts in labor everyday caused staff to be on edge and seek out other employment. They charge extra for things that should be in the curriculum anyway.
There is a extra fee for summer and then again in the fall on top of the crazy charges per week($299/week for infants, etc). You will be pushed to your limit and then cast aside when they have used you up. And parents, when you tour, the center director has been coached to tell you anything you want to hear to enroll. They are actually taught to "close the deal" and will be in serious trouble if they don't.
The centers that really try to follow the rules(not move kids around, meet ratios, etc) are pushed to do it like everyone else does to meet the labor piece and finances. If you refuse because you are trying to do what is right for the children and families, you will be looking for another job.
20 year experience and was treated ***
Age discrimnation
- Hours
- Way children at treated
Preferred solution: hire better people, the children need better
Disgusted
Neglect, imbaressment, lack of care
I have 5 children and they are enrolled in kinder care in 861 Eastwind dr Westerville oh 43081. I want to file a complaint against this daycare because in several incidents they have called me out of work and said my daughters had emergency and I had to pick them up.
One incident that happen was that the temperature was over 90 on a hot day after they had just woke up said I had to take them to doctor for fever and I took them and brought a doctor note nothing was wrong with child and other times. Another was that my daughter had pooped black and not feeling well and was feverish and I had to get off work nothing was wrong with child took to doctor was fine and *** was she had ate blue berry’s that caused her *** different color. And this las time they called 05/24 that my girls had lice and both were itching really bad I had to pick up. I asked where are they how many did u find and no one could respond to me a straight answer.
They just showed me some dry skin no lice I assure them they did not have any. And so it happens they don’t . I will bring doctors note for that too. But the center went to far when they contacted an emergency contact and they left a message saying my girls had lice.
And offended me and my family. I have also felt rejection from the day care every time sending my girl away. And these few days I have been taking them in early and the staff is not watching my 2 and 3 year old they leave them alone in the room till their teachers arrive later on. I drop them off at 6:30 am and a staff member does not come till later at 7:00-7:30 am that is a long time for an infant toddler alone in the room with no care.
I am looking to file a complaint and a attorney for these actions. I hope you respond to this matter .
Preferred solution: Full refund
Resolved: Odds are?
They are always wonderful and respond and act immediately to any concerns.
Bully behavior from the assistant director and the director.
My child bit another child . Agreed-wrong behavior.
It's happened once in 15 months of him attending day care. Get a call from them to come pick him up. Can't get to the faculty on time coz I am a dentist and was treating one of the pts under sedation.
They say since so didn't come and get my son, it's " personal and an insult to them" and conviniently give him the next day off. This is going to be reported to the district manager and even if I have to spend thousands of $$$$$, I will since the assistant director who is watching my children is making this a personal issue.
Horrible
This place has gotten a lot better comparatively to some of these reviews, but as a parent, I cannot abide my child staying here. She only attended for two weeks, and it's a complete *** show.
They constantly push kids up and down in the age groups; they tried to switch my daughter to the 3s group when she was barely turning 2, and she came home crying every day because she doesn't get along with any of the kids in that class. The 2s classroom was a disaster every time I came to pick her up earlier than closing time, and looked like something out of Lord of the Flies. Trash everywhere, children screaming and sitting in messy diapers, toys on the floor covered in god knows what...
and my daughter had a daily sheet maybe 2 days out of 5 every week. I'm extremely unhappy.
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You are acting immature.
You are acting like an insufferable knowitall.
Giving me a thumbs down. Proving more that you are childish.
Also, Nancy admitted to lying about The Ms Ashley. Ms Ashley suspected that Nancy was abusing her children and reported it to CPS, the findings were true and her children were taken from her.
Nancy was beating her children. They came to the center with bruises.